User Testing
User testing is the best way to discover usability problems in your application. If your application is a big investment for you, then you will want to ensure it will work well with actual users. Bringing in representative users and having them run typical tasks with your application while an observer takes notes will help pinpoint not only the problem areas but will also validate the good design features and functionality in your software. Although great for fully functional products, this method is also encouraged for prototypes in the early stages of development.
What you get for user testing:
- A customized proposal with a breakdown of resources needed
- Recruitment of representative users
- User testing on specified tasks
- Analysis and final report listing problems and offering recommendations
- All test documents, including any videos or audio
